FEES as @ 15th JANUARY 2018

Fees are subject to variation without notice.

STANDARD RATE – NON SCHOOL HOLIDAYS

Cost per night
(for up to 13 nights)
1 Cat 2 Cats
COMFORT
(no window - only avail during non-peak periods)
$30 $54 shared
LUXURY
(no window)
$35 $63 shared
INDULGENCE A
(larger suites with window)
$45 $81 shared
INDULGENCE B
(smaller suites with window)
$40 $72 shared
SANCTUARY
(access to run)
$50 $90 shared
JUNGLE BUNGALOWS - Single
(access to Jungle run)
$50 $90 shared

PEAK RATE – DURING QUEENSLAND SCHOOL HOLIDAYS

Cost per night
(for up to 13 nights)
1 Cat 2 Cats
LUXURY
(no window)
$38.50 $69.30 shared
INDULGENCE A
(larger suites with window)
$49.50 $89.10 shared
INDULGENCE B
(smaller suites with window)
$44.00 $79.20 shared
SANCTUARY
(access to run)
$55.00 $99.00 shared
JUNGLE BUNGALOWS - Single
(access to Jungle run)
$55.00 $99.00 shared

We understand the emotions behind leaving a loved one in someone else’s care, but we are a passionate, professional, caring team and we are here to help provide individualised care for your feline friend. We offer an all inclusive service from individualised care and attention to premium diet and cuddle time, play time and exercise to clean comfortable bedding.

We personalise every quote according to the cat’s needs and personality as to which type of accommodation would suit them.

We have 5 levels of accommodation to choose from catering for the budget conscious to the very long term stays.

Our suites are from $30 to $50 per cat per night.

Please contact our friendly staff for a personalised quote:-

Phone: (07) 54789882

Make a Booking Enquiry

OTHER INFORMATION

  • If picked up during our morning session (CLOSED Sunday mornings), before 10am, no extra charge
  • If dropped off in the morning session, but picked up during the afternoon session, an additional $20 day care charge will be applied to their boarding costs.
  • Accounts for cat's accommodation for less than 14 days stay will be issued prior to arrival and are to be paid prior to arrival or at drop off. Any stay longer than 14 days, a 50% deposit must be paid, then a regular payment agreement will be organised.
  • Medication Fee - we have a Veterinary prescribed medication fee to cover the specialised service our qualified staff provide.
  • No extra fees for brushing or play time as this is what we enjoy most. We endeavour to cater to cat's individual personality and needs.
  • We only require a non-refundable deposit for Easter and Christmas holidays
  • Queensland School holidays (“peak season”) and all Public Holidays, incur a 10% surcharge on all bookings

DISCOUNTS

We offer a range of fantastic discounts including:-

  • Discount for multiple cat households sharing accommodation
  • Senior/Carers card holders – extra 10% discount
  • Aged Pensioners – extra 10% discount
  • Resident of a retirement village – extra 10% discount
  • Discounts for stays over 2 weeks
  • Fantastic free upgrades (when available outside of peak periods) for long term bookings
  • Free deck access to long term bookings

PEAK PERIODS

Queensland School holiday “peak” season incurs a 10% surcharge on all bookings including the following dates:-

  • 9th December 2017 – 22nd January 2018
  • 29th March 2018 – 17th April 2018
  • 29th June 2018 – 16th July 2018
  • 21st September 2018 – 8th October 2018
  • 14th December 2018 – 28th January 2019

* The ‘peak’ fee is only applied to the first cat of 2 or more cat families sharing.

PUBLIC HOLIDAYS

Hobbits Knob Cat Retreat is closed to the public for drop off and pick up on all Queensland Gazetted Public Holidays and reserves the right to be closed on other selected days as follows:-

  • New Year’s Day – Monday 1st January 2018
  • Australia Day – Friday 26th January 2018
  • Good Friday – Friday 30th March 2018
  • Easter Saturday – Saturday 31st March 2018
  • Easter Sunday – Sunday 1st April 2018
  • Easter Monday – Monday 2nd April 2018
  • Anzac Day – Wednesday 25th April 2018
  • Labour Day – Monday 7th May 2018
  • Queen’s Birthday – Monday 1st October 2018
  • Christmas Day – Tuesday 25th December 2018
  • Boxing Day – Wednesday 25th December 2018
  • New Years Day – Tuesday 1st January 2019

Various discounts apply, please confirm with our office if you are an Aged pensioner, have a Seniors’ card or live in a retirement village

Hobbits Knob Cat Retreat will be closed to the public on the following days. PLEASE, NO EXCEPTIONS. 

  • New Year’s Day – Monday 1st January 2018
  • Australia Day – Friday 26th January 2018
  • Good Friday – Friday 30th March 2018
  • Easter Saturday – Saturday 31st March 2018
  • Easter Sunday – Sunday 1st April 2018
  • Easter Monday – Monday 2nd April 2018
  • Anzac Day – Wednesday 25th April 2018
  • Labour Day – Monday 7th May 2018
  • Queen’s Birthday – Monday 1st October 2018
  • Christmas Eve – Monday 24th December 2018
  • Christmas Day – Tuesday 25th December 2018
  • Boxing Day – Wednesday 26th December 2018
  • Sunday 30th December 2018
  • New Years Eve - Monday 31st December 2018
  • New Years Day – Tuesday 1st January 2019

SPECIAL CONDITIONS

Please note our special conditions for Christmas/New Year

We have decided not to take any bookings early again as it is a timely and costly administration nightmare with all of the cancellations and date changes when bookings are made too early. We turn away hundreds of potential bookings every year because we are booked out by July. But again for Christmas 2017/New Year 2018, we had empty suites due to last minute cancellations and date changes, which is not fair to our business, but also not fair to those cats needing accommodation during these busy periods.

We have created a Christmas/New Year Booking Request List, where I will take requested dates and suites up until the 1st September 2018, then I will confirm with the clients before I will actually book them into our system. To secure this booking a non-refundable booking confirmation deposit is required immediately upon confirmation.

Booking dates and suite preferences cannot be guaranteed until confirmation is completed. Management has the right to choose accommodation type according to the requested dates and more specifically the needs of each cat on an individual basis.

Should you have definite dates, you can secure your booking early, by signing this Special Conditions booking confirmation and paying a $100 non-refundable booking confirmation deposit immediately, with the balance due by the 30th September 2018.

Any booking changes after the confirmation incur a $25 administration charge and cannot be guaranteed to be accepted, pending these Christmas/New Year special conditions set by Hobbits Knob Cat Retreat Management, which were signed upon the booking confirmation.

We do require all bookings to comply with the following STRICT special conditions to ensure that we are able to cater efficiently during these busy periods:

  • We require a 10 night minimum stay.  
  • We will be closed to the public for drop off and pick up between the 24th December to the 1st January inclusive (unless as specified above). Rest assured that we have staff here for a majority of the day over these "closed" days to take extra special, individual care of your feline friends.
  • Cats whom have satisfied a 10 night minimum may collect on the 27th, 28th and 29th of December ONLY, which will allow a switch over of cats for the New Year period. Unless, Management have decided there is a suitable switch over to satisfy a shorter requested stay.
  • We require a $100.00 non-refundable booking confirmation deposit to be made immediately upon booking request with the balance due by the 30th September 2017 by cash or bank transfer.
  • Hobbits Knob Cat Retreat reserves the right to cancel bookings should they not comply with our special conditions including the lack of payment of the deposit by the due date.
  • There will be limited choice of suites over these busy periods as Hobbits Knob Cat Retreat will select suites according to the cats’ individual needs and circumstances. For example, we cannot accommodate a single cat in an Indulgence A, bigger suite when we have a 3 cat family needing a big room.
  • Changes to bookings after confirmation has been made, including date changes, will incur a $25 administration fee.
  • Should you request, within 4 weeks of your booking commencement, to drop off at a later date over the busy period or an early pick-up over the busy period, but a booking period originally included the Christmas and/or New Year dates in the 10 night minimum, Hobbits Knob Cat Retreat reserves the right to charge the minimum stay required in addition to the $25 administration fee for changing the booking.  

I thank you for your understanding of these conditions, which helps reduce administration time and stress on the cats and our staff.

pdfDownload the Special Conditions booking confirmation378.05 KB

MEDICATION FEE

We now also charge a $3 per Veterinary prescribed medication fee to cover the specialised service our qualified staff provide.

Staff and Management of Hobbits Knob Cat Retreat appreciate your understanding of our new fee schedule and welcome all inquiries through our office on (07) 54789882.

Testimonials

  • Murphy

    "We are so happy to be able to have Murphy here. He's always well looked after and a very relaxed cat when we get him home."Jon
  • Millie

    Gorgeous place. Thank you so much for taking good care of Millie.Caroline Stanley
  • Cleo

    "Thanks again Tania for caring for Cleo - obviously she has loved being here and spending lots of time with Laura. It is so re-assuring for us to know, that while we are away, she couldn't be in better hands."Yvonne and Lester Watkinson
  • Frankie

    "Have been the best place for my cat Frankie highly recommended. I hope all goes well for you guys and thank you for always keeping my mind at ease when he comes to stay. Thank you."
  • The Johnson's

    "Wow! How can words express how grateful we are for the good care you've taken of our babies. They've changed so much since coming here and we can't express how grateful we are for all your hard work. We hope they are as happy with us as they have been with you. I just want to say thank you, thank you, thank you. We will definately send you pictures and they will definately come and stay here when we go away."Lots of love, the Johnson clan, Glenn, Michelle, Georgie, Polly & Max
  • Jerry & Maria

    "Great place for our little cats - they dont want to come back home." Jerry and Maria
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Media

Hobbits Knob featured in Business Matters magazine